Absolutely absurd and exploitative practices. Meaning we had to pay them $140 to send us one air filter in the mail. Then they started a “filter delivery service” for $35 dollars a month where we would get one air filter delivered once every 4 months. And an additional monthly subscription fee to the portal per pet. Then they mandated a “pet portal” where you had to pay an ADDITIONAL fee to register each pet, PER PET. They charged a late fee to submit this lump payment. When we called them, they denied it had changed despite paying just fine for years until that point.
When we asked how our autopay changed specifically this year, they just didn’t respond.
Vinebrook homes columbus market full#
Then 3 years in, they went in and manually adjusted our autopay amount and made it so everything EXCEPT 100 dollars a month was paying, so at the end of the year they contacted us to let us know we didn’t pay the full amount all year. First they tried to charge pet deposits annually along with pet rent monthly and an initial pet deposit. (We struggled to make enough to purchase a house specifically because how bad reddoor is) They’ve found every opportunity to extort money out of tenants for themselves. My wife and I had been renting through them for 5 years up until we bought a house. Im in too deep now but at the very least I can warn anyone away if they're looking to rent.ĭon’t rent from reddoor rentals either. The phones for leasing and maintenance are both answering services. This company has no direct contact other than a customer service email. I've also had a downed tree for over a month, but I care about that a lot less. I'm going on my third day with no access to a shower, and all my work orders keep getting deleted somehow. There is already water damage in the walls now. And worst of all if I turn on the water it floods the laundry room behind it. The shower can't turn hot, as the handle only goes halfway. I don't know who this guy was but he had no idea what he was doing and he destroyed the bathroom. They sent some guy to fix it he was in my house for 4 hours replacing all the hardware. I called in a minor maintenance issue the tub faucet leaked when the water was turned off. I've been living in one of their properties for a few months.
Vinebrook homes columbus market professional#
We are proud to provide the many benefits of single family home living in great neighborhoods, with ample space, storage, yards, privacy, security and professional management at a reasonable price. Our core values of hard work, integrity, communication and execution have helped build a recognized brand known for quality and long-term resident satisfaction. Our highly trained and experienced staff is dedicated to providing the best experience to our current and future residents, while demonstrating a commitment to being a good citizen in our communities. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. VINEBROOK HOMES IS A LEADING PROVIDER OF SINGLE FAMILY RENTAL HOMES IN OUR MARKETS
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